Stronger Measures: Fix The Frozen iPhone Problem For Good. Watch our step-by-step DFU restore guide on YouTube, or follow the steps below:. How to Enable Back Tap Gesture on … Then, press and hold the Side button until you see the recovery mode screen. Step 3: Press and hold the Side button again to turn on your iPhone. It is a brand new phone and I have been having the issue since I got it. Fix iPhone X with Frozen Screen and Can’t Turn Off. ♦Method 1: Force Restart iPhone to Unfreeze Your iPhone. If a hard reset didn’t work, or if you’ve tried all the software fixes I describe above and your iPhone is still frozen, we need to hit the frozen iPhone problem with The Big Hammer, and that means we need to DFU restore your iPhone. Open iTunes (on PCs or Macs running macOS Mojave 10.14 or earlier) or Finder (Macs running macOS Catalina 10.15 or newer). Connect your iPhone to your computer and open iTunes. Leave some time for iPhone to restart. All replies ... iPhone won't open apps or turn off … View answer in context. Press and release the volume down button. This is even more common when trying to jailbreak your iPhone and the jailbreak fails. iPhone 8 or later: Press and quickly release the Volume Up button. But no matter what the situation is, you only need to do one procedure in order to make your iPhone respond again. Wait about 30 seconds for the phone turn off; Turn the device back on by holding the side button until you see the Apple logo appear I can hold the button in for several minutes and I never get the slide button to turn it off. Step 2: Slide it to put off your iPhone. 2 Fix a Frozen iPhone without Data Loss Press and hold the side button until your iPhone's display goes … Hard Reset Frozen iPhone When It's Serious. iPhone 8/iPhone X – Click the 'Volume Up' key and release quickly and then tap the 'Volume Down' key. Either it gets stuck on a certain screen or app, or gets stuck on the black screen. ... iPad, or iPod touch won't turn on or is frozen - Apple Support. If you have tried to shut down your iPhone, it is not working, and the screen is still black, you can try force restarting your iPhone. iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Top (or Side) and Volume Down buttons at the same time. Failed software update or jailbreak — When you try to update the iPhone's operating system and the update fails, sometimes you'll see the white screen. ; Press and release the volume up button. To restart your frozen iPhone X or newer: Press on either one of the volume buttons and the side button simultaneously until you see the power off slider. Press and quickly release the Volume Down button. 4. The Slide to Power off button will appear but continue to hold the Side button until you see the Apple logo on the screen. Drag the slider to the right to power off. Buy the iPhone 11 - coming soon...This is a video on how to force turn off and restart your iPhone 11. Now, hit and hold the 'Sleep/Wake' button until the Apple logo is visible. As soon as the restart process is over, your frozen iPhone screen should work normally. I can still swipe from screen to screen, just can’t open anything... [Re-Titled by Moderator] More Less. Plug your iPhone in a computer. My iPhone 11 will not turn off. More Less. Ways to restart an iPhone vary from different iPhone generations: On an iPhone X, iPhone 8, or iPhone 8 Plus: Firstly, press the Volume Up button and then release the button; secondly, do the same operation on the Volume Down button; thirdly, long press the Side button until you see the Apple logo. It is as if the phone has no capacity to turn off. There are a couple of ways that your iPhone’s screen gets frozen. Posted on Apr 11, 2019 6:23 PM. 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